Automatic Bill Payment
Frequently Asked Questions
You should call the Utilities Department ten days prior to the due date of your bill. We will see that your account is not debited until your question is satisfactorily answered.
You should have enough time to deposit money into your account, as the deduction does not take place until the due date of your bill. If there are insufficient funds, it will be treated just like a non-sufficient fund check, and a charge will be made against the account.
Yes. You should notify the Utilities Department in writing to discontinue the service.
Just complete the enrollment form and attach a checking account deposit slip or voided check and return the form to us. You can mail in the form with your utility bill or bring it to the Utilities Office at City Hall.
Automatic Payment Plan Application
To open an Automatic Payment Plan fill in the application and send it to us, or call one of our Customer Service Representatives at 264-4821 to request an application.